Privacy Policy
This Privacy Policy describes how Mehnaaz Jewels Private Limited ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase, or otherwise communicate with us through the Mehnaaz website.
For the purposes of this Privacy Policy, "you" and "your" refer to the user of our services, whether as a customer, visitor, or any other individual whose information we collect.
By accessing or using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.
Any updated version will be posted on our website with a revised "Last Updated" date.
How We Collect and Use Your Personal Information
To provide our services, we collect personal information from different sources depending on how you interact with us.
We use this information to provide services, improve user experience, fulfill legal obligations, and protect our platform.
Information We Collect Directly From You
Order information including name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including username, password, and login details.
Shopping information including viewed items, cart activity, and wishlist data.
Customer support communications and inquiries.
Information Collected Through Cookies
We automatically collect certain information through cookies and similar technologies.
This may include browser details, IP address, device information, pages visited, and website interactions.
Cookies help improve website functionality and personalize user experience.
Information From Third Parties
We may receive information from third-party service providers including payment processors, analytics providers, shipping partners, and website support services.
Information obtained from third parties is handled according to this Privacy Policy.
How We Use Your Information
To process orders and provide requested products or services.
To manage accounts and customer support.
To send notifications regarding purchases, returns, or updates.
To improve our services and user experience.
For marketing, promotional campaigns, and personalized recommendations.
To prevent fraud and maintain website security.
Marketing and Advertising
We may send marketing emails, notifications, or promotional messages.
We may personalize advertisements based on your interests and browsing activity.
You may opt out of marketing communication at any time.
Security and Fraud Prevention
We use collected information to detect and prevent fraudulent or malicious activities.
Users are responsible for maintaining account confidentiality and password security.
Cookies
Like many websites, Mehnaaz uses cookies to enhance functionality and user experience.
You can disable cookies through browser settings; however, some website features may not function properly.
How We Share Personal Information
We may share information with vendors and service providers such as payment processors, logistics partners, analytics providers, and technical support teams.
We may disclose information where legally required or to protect our rights.
We do not sell sensitive personal information.
User Generated Content
Users may post reviews or public content on our platform.
Such content may become publicly accessible and visible to others.
Third Party Websites and Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Children Privacy
Our services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Security and Retention of Information
While we take appropriate security measures, no online transmission can be guaranteed as fully secure.
We retain personal information only as long as necessary for business or legal purposes.
Your Rights and Choices
You may request access to personal information we hold about you.
You may request correction or deletion of your information.
You may request a copy of your information where legally applicable.
You may opt out of targeted advertising and marketing communications.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact Mehnaaz customer support through the contact details provided on the website.